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‎02-01-2019 10:02 AM

HP Recommended
Product: Hp Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi Everyone,

I recently got a new HP Laptop and so far I am impressed and happy with it. However on the second day I had it, my laptop attempted to upgrade to Windows 10 1809 twice and failed both times. I have ran windows update to try to upgrade it a third time but nothing popped up regarding it. I did do a windows update troubleshoot but I am not sure if it did anything. Overall my laptop is running great; it's just I am not sure if it is normal to have trouble upprading to windows 10 1809. Has anyone experience this problem? What can I do to solve it?

Thank you in advance!

4 REPLIES 4

‎02-01-2019 10:40 AM

HP Recommended

Hi

https://www.microsoft.com/en-us/software-download/windows10

Allows for an update, or to make a DVD/USB to try it when you are ready.

 

There were several false starts, and that may be have been the case, if so it is no fault of yours.

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‎02-01-2019 11:16 AM

HP Recommended

Thank you for the info. I will take a look!

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‎02-01-2019 08:29 PM

HP Recommended

There are a large number of people with fairly new HP devices that won’t accept the Windows 1809 update.  HP is correcting the problem with BIOS updates. I would check the HP software download and driver website for your laptop and look for an updated BIOS. 

HP Spectre x360 convertible - 15t-ch000 CTO, product 2FW62AV. Intel (Kaby Lake H) i7-8705G (3.1 - 4.1 GHz, 8MB Cache, 4 Core, + Radeon RX Vega M GL Graphics (4GB GDDR)16 GB DDRS-2400 SDRAM , 1 TB PCIe NVMe M.2 SSD (Toshiba), 15.6 4K IPS, Intel 802.11b/g/n/ac (2x2) Wi-Fi and Bluetooth 4.2 Combo. Windows 10 Pro
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‎02-02-2019 04:36 PM

HP Recommended

I believe that I did download the bios update today. Hopefully that does the trick!

Thank you for your response

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