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‎07-09-2019 07:22 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

basically i was uninstalling apps on my laptop and i must have deleted something important cause iwas sent to the troubleshooting page and i cannot exit the page

3 REPLIES 3

‎07-12-2019 02:19 PM

HP Recommended

@CrazyDiamond2

 

To assist you better please provide me with the Notebook Model or the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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‎07-15-2019 05:05 PM

HP Recommended

Serial number:CND6450L2J

Product Number:X7T77UAR

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‎07-16-2019 10:34 AM

HP Recommended

@CrazyDiamond2

 

If the Notebook if not booting up you can perform a Reset. Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04742289 on how to do a Reset through Windows Recovery Environment

 

 

Keep me posted 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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