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Locked

‎06-15-2017 03:39 PM

HP Recommended
Product: hp 15-ba009dx
Operating System: Microsoft Windows 10 (64-bit)

Trusted Platform Module 2.0 shows this exclaimation mark [!] inside a triangle under Security devices in the Device Manager.   Do I need to update the driver?

1 person had the same question
1 REPLY 1

‎06-15-2017 05:13 PM

HP Recommended

Hi:

 

The driver is included in W10, so there isn't a standalone driver needed or available to install.

 

The only suggestion I can offer, if the exclaimation mark [!] inside a triangle is reporting a driver not installed error would be to right click on the problem device, select uninstall, check the uninstall driver box, restart the PC and hope that W10 installs the driver correctly upon restarting.

1 person found this reply helpful
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