• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-09-2022 01:55 PM

HP Recommended
Operating System: Microsoft Windows 8.1 (32-bit)

I have been on the phone with my work IT dept to try and work on my work applications but I cannot open my work application on my computer. They told me to contact HP for help, 

Category:
3 REPLIES 3

‎01-09-2022 03:45 PM

HP Recommended

@Nicki9900 

Then .. they are idiots!!

 

We can not possibly provide assistance with anything work related -- as we have no knowledge of that and no access to it.

 



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎01-12-2022 03:42 AM

HP Recommended

I am not asking for help with my work system on my personal computer. I am asking how to change the security settings and if there are other things to look at in order to open up my work program on my personal computer! 

Was this reply helpful? Yes No

‎01-12-2022 09:30 AM

HP Recommended

@Nicki9900 

NOW, you are contradicting yourself.

 

You said "can not open my WORK application" -- that is definitely work-related.

 

My daughter works from home on her work PC and her IT folks had to remote into her PC to install and configure the apps she needs in order to do that work, including joining their Domain.

 

I suspect this is the same kind of issue -- and once again, nothing we can fix.  You will need to get your IT folks to stop making excuses and fobbing you off onto HP as this is NOT an HP issue.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.