Trying to install Windows 10 on my 355 G2

[TRosen]

Hello. I've been trying to install Windows 10 on my HP 355 G2 for the last week, but nothing worked so far.

Going via the official HP Windows 8.1 recovery DVD and then upgrading to Windows 10 failed with an "Setupdiag.exe doesn't respond" error twice.

Then i made a Windows 10 installation USB drive via the Microsoft media creation tool.

Now it asks for "a media driver" midway through installation with the only two options to provide "a media driver" or cancel.

I've downloaded all available drivers for this Laptop from HP but these are only .exe files and won't be recognised by the Windows setup. 

Is there some way to download the extracted drivers or maybe a recovery DVD for Windows 10?

[Paul_Tikkanen]

Hi:

See if this works...

Download the W10 ISO file with the media creation tool instead of creating the bootable USB flash drive.

Use the free Rufus utility to transfer the ISO file to a USB flash drive.

Rufus - Create bootable USB drives the easy way

I recommend you set it up with the GPT partition table and boot from the EFI USB boot source.

Have you tried instead of booting from the flash drive the media creation tool made, just clicking on the setup exe file inside the folder on the USB drive from the windows desktop and try to upgrade that way.

I can't imagine what 'media driver' windows is looking for, because W10 should have no problem installing on that platform's hardware.