I bought this laptop used. The lady couldn’t figure out how to factory reset it. So I told her I would do it. Well it keeps telling me I need to clear up space. I’ve ran disk cleanup. I even have. A flash drive to use but it still keeps saying free up space. I’ve been through every folder on this computer an there isn’t anything in any of the folders no pictures no nothing. So I’m not sure why I need to free up space to factory reset it.
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