-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Trying to reset my hp Pavillion notebook with reset error
Create an account on the HP Community to personalize your profile and ask a question
04-29-2024 08:42 PM
I have a laptop a buddy gave me and I've tried to reset it and wipe it clean but it gives me an error every time I do, is there a way to whipe if through the command prompt?
04-30-2024 04:17 PM
You're confusing two very different activities.
A factory reset only reformats the drive, it does not WIPE it. Reformatting hides the files from Windows but does not remove them. This is sufficient if this is your PC and you only want to reinstall Windows on it.
WIPING a drive involves doing a Secure Erase -- which uses a special application to cover the entire drive with ones and zeroes, essentially blanking it out. This requires special software to do.
I am a volunteer and I do not work for, nor represent, HP