Two dead HP Chromebook x360, after one year

[beezle28910]

I bought my two kids each a HP Chromebook x360 - 14c-ca0053dx last September for remote school. It's now 14 months later and both have started continuously throwing the 'Chrome OS is missing or damaged' error. I can do a re-install with a USB disk image and after a few tries it will work again for a few days and then the error comes back. **bleep**? This is two machines that both lasted for just over the 1 year warranty before basically becoming useless. These actually weren't super cheap computers at the time and I'm extremely unhappy and feel like there's nothing I can do about it. Any thoughts or suggestions?

[Echo_Lake]

@beezle28910

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,

I understand that your HP Chromebook is not working correctly. If you have already performed the steps from the document:  https://support.hp.com/in-en/document/c01997899 and the issue persists, it could be a hardware failure. 

Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/             
 

Hope this helps!              
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