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Microsoft Windows 10 (64-bit)

My Pavillion laptop has been causing issues.   I tried to boot into diagnostics (f2) and accidentally changed the language  to the one below  English.  Help!  How do I fix this?

1 REPLY 1
HP Recommended

@Fanciesmom


Welcome to HP Community

 

I have gone through your Post and would like to help
 

If you are unable to read any of the instructions on the screen due to different language, then download HP PC Hardware Diagnostics UEFI at the HP Hardware Diagnostics website again

 

Install the Hardware Diagnostics to a blank USB drive if necessary. Access them from a USB drive by disabling Secure Boot. For instructions to disable Secure Boot, see Secure Boot (Windows 10) or Secure Boot (Windows 😎.

  1. On the HP Hardware Diagnostics website in the Unable To Boot Windows, Or Is Windows Locked Up? section, click Download HP Diagnostics UEFI.

  2. Choose where to save the file and click Save.

  3. Navigate to the folder on your computer or the flash drive where you downloaded the .exe file and double-click the .exe file.

    The InstallShield wizard opens.

  4. Click Next.

  5. Accept the terms of the license agreement and click Next.

  6. Choose where to save the files and click Next.

    note:The InstallShield Wizard automatically saves the files on the computer hard drive.

    Location to Save Files UEFI Installation

  7. Select the language for the installation. Then click OK.

    The wizard prepares to install the Hardware Diagnostics program.

    Preparing to install

  8. Click Next to open the Setup Wizard.

    UEFI Setup Wizard Windows 8

  9. Select the installation location for the Hardware Diagnostics program, then click Next.

    • To download onto the computer to test, select UEFI Partition on Hard Drive.

    • To download to a USB drive, select USB Flash Drive.

    UEFI Setup Install Location

  10. Click Install.

  11. Click Yes to create the HP_TOOLS partition.

    Creating the HP_TOOLS Partition

  12. Wait while the software installs. Click Finish to close the wizard.

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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