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HP Recommended
15-ay008ng
Microsoft Windows 7 (64-bit)

I need the usb 2.0 driver to make the USB ports work and can't find anything similar in the Driver page https://support.hp.com/us-en/drivers/selfservice/hp-15-ay000-notebook-pc-series/10862300/model/16052...

Installed:

Intel Chipset Installation Utility and Driver

Intel Trusted Execution Engine Interface Driver


That's the only thing that makes legitimate sense to me, WiFi works Graphics Driver installed too.

My main issue is just the USB 2.0, when searching an Intel 2.0 Driver, the page is DEAD. No Archive that I could find via duckuckgo (I don't trust Google)
Trying to search for my laptop and the issue don't result, just USB 3.0

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

There is no such thing as a USB 2 driver.  That driver is natively included in W7.

 

Are you sure you don't need the USB 3 driver?

 

If there is a device that is listed in the device manager labeled as a USB Controller, that is the USB 3 controller that needs the driver.

 

That driver is not listed on your notebook's support page for W7.

 

You would need this USB 3 driver for your model.

 

https://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

There is no such thing as a USB 2 driver.  That driver is natively included in W7.

 

Are you sure you don't need the USB 3 driver?

 

If there is a device that is listed in the device manager labeled as a USB Controller, that is the USB 3 controller that needs the driver.

 

That driver is not listed on your notebook's support page for W7.

 

You would need this USB 3 driver for your model.

 

https://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

HP Recommended

When I installed Win7 with some nifty tricks that Win10 Provided with it's bloat (yes, I did use Legacy but that results via CD some various strange bugs the CD is fine), I noticed LAN, WiFi and the 3 USB 2.0 don't work.

I was lucky I got a second PC with Linux on it, mount my USB to install a Linux system and access via LIVE USB the Win7 System.

In that way I installed all the drivers that made (via the name) sense to me to install, including HD Audio, LAN, Bluetooth, Graphics Card Drivers (Intel & AMD), Intel Chipsets ( that seems to do nothing) Synaptic TouchPad etc...

 

The Laptop itself does not provide USB 3.0 (USB 3.0, or what ever they renamed it) not that I know of, normally USB 3.0 is Blue colored, the one provided on mine are all BLACK, which indicates for me USB 2.0 (Yes I know, it could be recolored to confuse people)

When trying to access Device Manager, it shows a Yellow Triangle but can't find anything to install for it, which defeats the

 

>That driver is natively included in W7

 

statement.

HP Recommended

Strange, the 3.0 Driver from intel you provided came with a USB 2.0 Driver that worked.

Thanks

HP Recommended

You're very welcome.

 

But it is not strange to me at all...

 

You are incorrect about your notebook not having USB 3 ports, as the specs clearly indicate one USB 3 port.

 

1 HDMI; 1 headphone/microphone combo; 2 USB 2.0; 1 USB 3.0; 1 RJ-45

 

https://support.hp.com/us-en/document/c05421446

 

You are also incorrect about all USB 3 ports being color coded blue. Many are not. None of my notebooks that have USB 3 ports are blue. They are all black, and you have to look on the case and is shows a little SS  for super speed (USB3).

 

I do have one desktop PC where the USB 3 ports are blue like you indicated, but that is it.

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