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HP Recommended
HP Stream Notebook - 11-d011wm
Microsoft Windows 7 (64-bit)

I do a lot of windows re-installations and this is the first device that I cannot get completed 

In the W7 installation process i get the popup needing to install the mass storage driver

 

Installing a clean windows 7 64 bit from bootable USB 

Choosing Install Now > Accept Ts & Cs > Custom > .... No drives found for installation please install mass storage USB driver

 

I do have browsing access to the USB drive to be able to load and install the driver manually but  I cannot Find the USB control driver for this model PC. 

 

I am sure there is a driver available I am just not looking in the right places or maybe there is a universal USB driver from another device on the HP site. Thanks for any help. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The tool has all of the USB3 drivers necessary for that processor and chipset.

 

The USB device for that platform should have a hardware ID of:  PCI\VEN_8086&DEV_0F35, which that tool has included in its driver folder if you look at the unzipped folder, in the  Intel USB 3.0 folder.

 

It must have a Samsung eMMC drive, for which there are no W7 drivers that I know of.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Use this tool to put the necessary drivers into your W7 installation flash drive...

 

http://download.gigabyte.us/FileList/Utility/mb_utility_windowsimagetool.zip

 

HP Recommended

It will run for about 10 minutes and tell me failed to add drivers.

HP Recommended

The tool has all of the USB3 drivers necessary for that processor and chipset.

 

The USB device for that platform should have a hardware ID of:  PCI\VEN_8086&DEV_0F35, which that tool has included in its driver folder if you look at the unzipped folder, in the  Intel USB 3.0 folder.

 

It must have a Samsung eMMC drive, for which there are no W7 drivers that I know of.

HP Recommended

Okay, I don’t know a solution other than putting W8.1 or W10 back on it then. My main goal was to minimize Storage use from the OS since W7 is much smaller but I’ll go that route then. Thank you

HP Recommended

You're very welcome.

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