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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- USB Mass Storage Driver for HP Stream Notebook - 11-d011wm

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11-24-2018 02:44 PM
I do a lot of windows re-installations and this is the first device that I cannot get completed
In the W7 installation process i get the popup needing to install the mass storage driver
Installing a clean windows 7 64 bit from bootable USB
Choosing Install Now > Accept Ts & Cs > Custom > .... No drives found for installation please install mass storage USB driver
I do have browsing access to the USB drive to be able to load and install the driver manually but I cannot Find the USB control driver for this model PC.
I am sure there is a driver available I am just not looking in the right places or maybe there is a universal USB driver from another device on the HP site. Thanks for any help.
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11-24-2018 04:41 PM - edited 11-24-2018 04:48 PM
The tool has all of the USB3 drivers necessary for that processor and chipset.
The USB device for that platform should have a hardware ID of: PCI\VEN_8086&DEV_0F35, which that tool has included in its driver folder if you look at the unzipped folder, in the Intel USB 3.0 folder.
It must have a Samsung eMMC drive, for which there are no W7 drivers that I know of.
11-24-2018 03:28 PM
Hi:
Use this tool to put the necessary drivers into your W7 installation flash drive...
http://download.gigabyte.us/FileList/Utility/mb_utility_windowsimagetool.zip
11-24-2018 04:41 PM - edited 11-24-2018 04:48 PM
The tool has all of the USB3 drivers necessary for that processor and chipset.
The USB device for that platform should have a hardware ID of: PCI\VEN_8086&DEV_0F35, which that tool has included in its driver folder if you look at the unzipped folder, in the Intel USB 3.0 folder.
It must have a Samsung eMMC drive, for which there are no W7 drivers that I know of.