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HP Recommended
Spectre x360
Microsoft Windows 10 (64-bit)

Hi need some help here.

 

After hibernate or shutdown of my spectre x360, for some reasons the usb is still powered up.

I connect a laptop fan to the notebook without detaching the cable from USB, and it drained my battery overnight.

 

I have tried disabling 'fast bootup' in windows 10 but it didn't work. 

 

May I ask what other options do I have?

 

Thanks! 

1 REPLY 1
HP Recommended

@6senses You will need to Understand Lithium-Ion and Smart Battery Technology: Click here for details

Resetting the ACPI battery driver may take care of this. There will be a hard reset mixed in as well, so the two methods combined typically help a lot with battery issues.

 

1. Go to Start, search for Device Manager, and open this result.

2. Expand batteries.

3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.

4. Shut down the computer. 

5. Disconnect the charger.

6. Remove the battery.

7. Hold down the power button for 1 minute.

8. Insert the battery only.

9. Attempt to turn the battery on.

 

If this had an impact, it should behave differently.

If not, Press the power button and then tap the F2 key to invoke the startup menu.

 

Choose and click on the F10 key to invoke the BIOS.

 Use the System Configuration tab. Disable USB Charging and press the F10 key to save the changes and boot into Windows.

 

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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