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sanctimon Top Student
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Ubuntu 18.03 installation on envy - No touchscreen and no fingerprint scanner

Envy 13-ah0003na
Linux

Hey all,

 

I am running Ubuntu from an external USB hard drive (I have not tampered with the Windows installation or EFI partition - the external drive is set up as removeable, even though the installation is permanent.

 

Ubuntu 18.04 generally works well, but it does not recognise the fingerprint scanner anywhere. The touchscreen does not work either. Here are the outputs of

 

lsusb
Bus 002 Device 002: ID 0781:5591 SanDisk Corp. 
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
Bus 001 Device 002: ID 04f2:b655 Chicony Electronics Co., Ltd 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

and

xinput
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ SynPS/2 Synaptics TouchPad              	id=11	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Video Bus                               	id=8	[slave  keyboard (3)]
    ↳ HP Wide Vision HD Camera: HP Wi         	id=9	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=10	[slave  keyboard (3)]
    ↳ HP Wireless hotkeys                     	id=12	[slave  keyboard (3)]
    ↳ HP WMI hotkeys                          	id=13	[slave  keyboard (3)]

Is there any way to make these work with Ubuntu 18.04?

 

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Ubuntu 18.03 installation on envy - No touchscreen and no fingerprint scanner

@sanctimon 

I'm sorry, but we here are not equipped to provide detailed Linux support.

HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that with Linux, or add a Linux OS, then you assume full responsibility for maintaining that -- as HP provides Linux assistance only on Redhat and then only to commercial customers.

Any hardware that does not work will then range from simple (if there are Linux drivers available) to impossible (if there are NO Linux drivers available) to fix.

Since HP does not provide Linux drivers, your best bet for Linux support is to contact the support forum for the Linux distro you are using -- in this case, the Ubuntu Forums: http://ubuntuforums.org/

 

Folks on Linux support forums have experience using a vareity of machines with Linux and know a lot about driver and installation issues. You will be able to get sound and detailed help there.

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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sanctimon Top Student
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Ubuntu 18.03 installation on envy - No touchscreen and no fingerprint scanner

Well, this is rather disappointing, to say the least.

 

I feel that there is a distinct difference between supporting an OS and being able to provide a smidgeon of useful information that could help in that direction.


I am aware of the various Ubuntu-related forums - thank you for the tip.


What would help in order to make my investigation easier would be the following:

 

1. What is the specification of the touchscreen on this Envy model? Perhaps there are drivers, perhaps there are none, but knowing the manufacturer and the interface (usb? other?) will help me in my research.

2. What is the specification of the fingerprint scanner? Manufacturer and interface will again come in handy. 


Unfortunately, this is information that is not readily available on the HP site and I was hoping that the support forum might be able to provide some insight.

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sanctimon Top Student
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Ubuntu 18.03 installation on envy - No touchscreen and no fingerprint scanner

giphy.gif

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dmoisset Student
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Ubuntu 18.03 installation on envy - No touchscreen and no fingerprint scanner

Hi, I was able to get the touchscreen working in 18.04 by tweaking the acpi code... you can find what I did here:

https://github.com/dmoisset/hp-envy13

 

I haven't found yet if the fingerprint scanner is supported

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