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amaanx Honor Student
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Ubuntu gives a black screen

I'm having a problem. However I have windows 10 which came preinstalled with my laptop and my laptop is just 1 year old. 

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Ubuntu gives a black screen

@amaanx 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
4) Detailed description of the problem -- including the EXACT wording of any error message being displayed

Once you provide the needed details, someone will reply.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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amaanx Honor Student
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Ubuntu gives a black screen

Model Number : W6T29PA#ACJ

OS: Windows 10 home

Age : 1 year and 5 months.

Error :  No error message displayed.

 

It  turns off without any warning. 

It randomly turns off like at like 76% or 83%.

And when I turn it on again, It is unable to boot completely and turns-off again. 

I have to plug in the power supply to turn it back on.

 

One more thing : Recently I have noticed that charging of the battery fluctuates(sometimes it shows not charging even when plugged in). I have run troubleshooter and tried plugging the AC adapter into  a different port but none of that helped. 

 

I did also uninstalled the ACPI adapter drivers and reinstalled it, but it didn't helped either. 

 

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