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- Ubuntu on HP Envy x360 Converitble

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11-29-2020 02:01 PM
Hello all,
I just bought an Envy x360 Converitble and just intalled linux. Unfortuneatly, not everything is working as expected:
* On Ubuntu 20.04 LTS sound did't work so I upgraded to non LTS version
* On 20.10 the sound works, but the mic is not detected. I saw some posts here and there about pin redirecting and something about a digital microphone... Didn't get it all and not sure if this would work in my case
* On 20.10 the fingerprint reader isn't detected or I missed something in the installation as I don't see any options there in settings
Anyone has any experience with an Hp Envy x360 and linux ?
Best
Benjamin
11-30-2020 09:34 AM
I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.
IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.
Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.
Your best bet for support now is to contact the support forum of the distro you are using.
Since you are using Ubuntu, go here: https://ubuntuforums.org/
Good Luck
I am a volunteer and I do not work for, nor represent, HP
11-30-2020 11:25 AM
My question was not at all a warranty question. (Even though it is a shame that hardware constructors out there don't better support the multiple target platforms).
I was stating this issues I was having working with Ubuntu to see if someone has succeeded in making it work for them.
I thought this was a community forum... But maybe I got that wrong ?