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I’m trying to install Ubuntu Linux on my HP ZBook Studio x360 G5 Convertible Workstation, but I keep getting a message during the installer saying that Intel RST (Rapid Storage Technology) must be disabled.

What I did and what I experienced:

  • I entered the BIOS and disabled Intel Optane (which also disables RST).

  • After saving and exiting, the system freezes on the HP logo screen during boot.

  • I cannot enter BIOS again after this freeze. I have to remove the battery and CMOS to reset the BIOS and regain access.

  • This happens every time I disable Optane/RST.

  • My system does not actually have an Intel Optane module, yet the BIOS shows the option.

Other things I tried:

  • Booting from a clean Linux USB stick with a brand new SSD installed.

  • Fully formatted the original drive and attempted a clean install of Ubuntu.

  • No version of Windows is installed on this machine, so I can't disable RST through Windows.

  • Tried all of this on wireless connection, though internet is not relevant to the issue.

The problem:

Even with a new SSD and no Windows, the Ubuntu installer detects RST is enabled and refuses to proceed.
But disabling RST/Optane causes the laptop to freeze on boot and lock me out of BIOS.

I’m stuck in this loop, and I need to run Linux for work.

 

Thank you for any help — I really appreciate your time.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.