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‎04-11-2017 05:52 PM - edited ‎04-11-2017 05:54 PM

HP Recommended
Product: Hp Envy m6-n113dx
Operating System: Microsoft Windows 10 (64-bit)

I installed Linux Ubuntu onto my laptop, When i enter the boot manager to attempt to boot Ubuntu it just goes black for a couple of seconds and then starts windows. there are no error dialogues, it just shows black and then boots windows.

P.S. I went through the entire linux installation process.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2017 06:29 PM

HP Recommended

@_Potato

 

HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides no assistance on that.

Win10 PCs nearly all use UEFI and that poses special problems for installing Linux distros: http://ubuntuforums.org/showthread.php?t=2147295

Your best bet for Linux support, since HP does not provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install -- in this case, the Ubuntu Forums: http://ubuntuforums.org/


Good Luck



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1

‎04-11-2017 06:29 PM

HP Recommended

@_Potato

 

HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides no assistance on that.

Win10 PCs nearly all use UEFI and that poses special problems for installing Linux distros: http://ubuntuforums.org/showthread.php?t=2147295

Your best bet for Linux support, since HP does not provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install -- in this case, the Ubuntu Forums: http://ubuntuforums.org/


Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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