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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Unable to boot fromm a USB

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01-24-2020 10:04 AM
Hi, The notebook gave me a grey screen which was identified as a failed HD. Replaced. I then created a Usb drive with the Windows startup on it.
Subsequent boots only gave me the F1, F2, F9, F10 and F11 options. Of them all, only the F9 and F10 gave any results. The others put me back to a grey screen. I was unable to boot from Usb, it simply booted via the OS Boot Manager.
Turned on Legacy option "Boot Order" to gain access to the Usb drive. Rebooting and pressing F9 continuously changed the Boot order and I got the screen showing:
"Boot from EFI File"
"Notebook Hard Drive - HGST HTS725050A7E630"
The second option gave me the grey screen and the first option gave me:
ESD-USB [Acpi(PNP0A03, 0)Pci(1210)/Usb(0, 0)/Usb(0, 0)/HD(Part1Sig3A7C44C3)]
pressing on this gave me:
<System Volume Information>
<boot>
<sources>
<RECORD>
bootmgr.efi
Clicking on each in turn gives me:
1st. <. > and <..>
2nd. Blue top and bottom screen with a heading of File Explorer. It has what looks like a status bar at the bottom of the screen but it does nothing
3rd. the same as the 2nd.
4th. M<.H H>
5th. Gives me a lot of programming starting with <al. targe.tDi> and ending with en. d F>
6th. puts me back tot he grey screen.
I now have no idea and would be grateful for a pointer to allow me to put Windows back on to the new HD.
01-28-2020 08:27 AM
@LOST523
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Let's create Recovery media using a different computer. Click here to create a USB recovery image using HP recovery tool: https://support.hp.com/in-en/product/omen-by-hp-17-cb0000-laptop-pc/26122176/model/29378117/document...
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee