Unable to boot my laptop - Showing BSOD with Stop code : DRIVER_PNP_WATCHDOG

[SNL23]

Hello everyone,

I tried to install some windows update. After the update, I am unable to boot up my PC. It's showing blue error screen with error code - DRIVER_PNP_WATCHDOG. I have tried following troubleshooting steps with no success:

1. Tried F2 system diagnostics test. Everything passed with no failure code.
2. Tried F11 recovery screen. It shows error - Your PC/Device needs to be repaired. A required device isn't connected or can't be accessed. Error code : 0x0000225
3. Created a bootable USB flash drive and tried to repair system, but it did give me error - action cannot be completed.
4. Tried to re-install Win 11 OS using bootable USB drive. It does not show my SS drive.

Please help me to resolve this issue.

[tk_srq]

@SNL23,

 It sounds like you need to supply Intel RST storage driver to the Windows installer to detect your SSD but normally, Intel Core 10th gen processors don't require IRST drivers.

Does your SSD have embedded Optane memory in it?

If so, you need to feed IRST drivers to the Windows installer to perform the Windows installation, but upon a completion of the installation, you need to download the Intel Optane management software and manually create the Optane volume RAID configuration to get the best possible storage drive performance.

It may be better for you to reinstall Windows with a recovery usb drive created with HP Cloud Recovery tool. This will install Windows, drivers and HP software. 

This link shows how to use the recovery tool.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

You can download the recovery tool from this link.

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

[SNL23]

Hello,

Thank you for the response. I came across similar details elsewhere. I will definitely check out the recovery tool.

I have Optane embedded in SSD. Thank you