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Aljoli Honor Student
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Unable to find list of drivers

HP Pavilion Notebook - 15-p164
Microsoft Windows 10 (64-bit)

I keep getting the "unable to find list of drivers for your product" message.  Since installing the driver for my GPU, i'm getting the BSOD "thread stuck in device driver".  I need to make sure I have all the right drivers.  Thanks. 

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Provost Provost
Provost
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Unable to find list of drivers

@Aljoli

 

Two systems in this category...

 

HP Pavilion Notebook - 15-p164ca (ENERGY STAR)

 

and

 

HP Pavilion Notebook - 15-p164nr (ENERGY STAR)

 

 

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Dragon-Fur
Aljoli Honor Student
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Thanks.  My problem was using the automated "find my product" on the left side of the support screen.  I thought I would try to just paste the product name in the box on the right side and got through.  Not sure why that worked but it did.  Thank you for your swift response.  

 

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Provost Provost
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Unable to find list of drivers

@Aljoli

 

You are welcome.

 

The "auto" find feature is nice -- when it works.  Sigh.

 

When you see a Post that helps you,

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Kind Regards,
Dragon-Fur
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