Unable to finish recovery procedure

[SebaX75]

I'm doing a system restore for the first time on this PC... I've done this procedure on many other PC, but here something goes wrong during the restore.

I start normally the system recovery, I don't do any backup and the process start. The first part is done with a small amount of time and then the system ask to continue telling that many reboots will be done.

The system reboot again and the real installation start, it reboots many times and during the second part of recovery I saw even the administrator login screen, the administrator desktop, the installation process of driver and utilities using the cmd... all seems to go well, but before the end I get and "incomprete recovery" message, due to a generic error and the recovery procedure stops.

At this point I've created the SaveLog, but checking inside the archive I don't find any of useful to resolve my problem...

I did the full procedure more than 5 times, always with the same result.

Here I post the extract of what I found as failed/wrong inside the files contained in the SaveLog archive... it seems that something goes wrong during the configuration of the EFI, but if I go to check after the recovery process is stopped, I don't find any partition with EFI, but only the primary and the recovery,

********** FILE CTOERROR.flg **********

[20:46:03.63][ChkError.cmd]  [PASS3_LOGOUT][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...

[20:46:03.63][ChkError.cmd] --------------------------------------------------

[20:46:03.63][ChkError.cmd]  [PASS3_LOGOUT][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.

[20:46:03.64][ChkError.cmd]  [PASS3_LOGOUT][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log

********** FILE AllFailure.log **********

[20:46:00.28] [ChkError.cmd] has started...

[20:46:03.59] [ChkError.cmd] got some error... refer [C:\system.sav\logs\PINPROC\PASS3_PROC.log] or [C:\system.sav\Logs\CheckLog\ChkErr_PASS3_LOGOUT.log].

********** FILE PASS3_PROC.log **********

[20:46:00.33][ChkError.cmd]  --------------------------------------------------

[20:46:00.33][ChkError.cmd]  Checking : Apps' log

[20:46:00.33][ChkError.cmd]   

[20:46:01.38][ChkError.cmd]  [AppsLog]

[20:46:01.41][ChkError.cmd]  [PASS3_LOGOUT][PIN_ERROR_MSG][ChkError.cmd] There are FAILED message in the C:\System.sav\Logs\PINPROC\BBApps.log

[20:46:01.42][ChkError.cmd]  Result=FAILED

[20:46:01.46][ChkError.cmd]  --------------------------------------------------

********** FILE BBApps.log **********

[20:46:00.33][ChkError.cmd]  --------------------------------------------------

[20:46:00.33][ChkError.cmd]  Checking : Apps' log

[20:46:00.33][ChkError.cmd]   

[20:46:01.38][ChkError.cmd]  [AppsLog]

[20:46:01.41][ChkError.cmd]  [PASS3_LOGOUT][PIN_ERROR_MSG][ChkError.cmd] There are FAILED message in the C:\System.sav\Logs\PINPROC\BBApps.log

[20:46:01.42][ChkError.cmd]  Result=FAILED

[20:46:01.46][ChkError.cmd]  --------------------------------------------------

 N o d e , D i s k I n d e x , I n d e x , T y p e

 W I N - 2 8 1 I L T B V F I 8 , 0 , 0 , G P T :   S y s t e m  

DiskNumber=[0]

PartitionNumber=[1]

[20:44:13,16] FindFreeDriveLetter start

--- "c:\Recovery\OEM\Point_D\BiosReadBack\mountEFI.txt" ------------------

list vol

sel disk 0

sel par 1

ass letter=Z:

list vol

---------------------------------------

Microsoft DiskPart versione 10.0.14393.0

Copyright (C) 1999-2013 Microsoft Corporation.

Nel computer WIN-281ILTBVFI8

  Volume ###  Let. Etichetta Fs Tipo    Dim. Stato  Info

  ---------   ---  -----------  -----  ----------  -------  ---------  --------

  Volume 0 C   WINDOWS  NTFS   Partizione   117 Gb  Integro Avvio   

  Volume 1 D   BUILDPART FAT32  Partizione   512 Mb  Integro        

  Volume 2                  FAT32  Partizione   260 Mb  Integro Sistema

  Volume 3     Windows RE   NTFS   Partizione   980 Mb  Integro Nascosto

  Volume 4 E   DATA     NTFS   Partizione   917 Gb  Integro        

  Volume 5 F   RECOVERY NTFS   Partizione 13 Gb  Integro        

Il disco attualmente selezionato Š il disco 0.

La partizione attualmente selezionata Š la partizione 1.

Assegnazione della lettera di unit… o del punto di montaggio completata.

  Volume ###  Let. Etichetta Fs Tipo    Dim. Stato  Info

  ---------   ---  -----------  -----  ----------  -------  ---------  --------

  Volume 0 C   WINDOWS  NTFS   Partizione   117 Gb  Integro Avvio   

  Volume 1 D   BUILDPART FAT32  Partizione   512 Mb  Integro        

* Volume 2 Z            FAT32  Partizione   260 Mb  Integro Sistema

  Volume 3     Windows RE   NTFS   Partizione   980 Mb  Integro Nascosto

  Volume 4 E   DATA     NTFS   Partizione   917 Gb  Integro        

  Volume 5 F   RECOVERY NTFS   Partizione 13 Gb  Integro        

Mount EFI partition with driver letter Z: successfully.  

[20:44:14,95] crisisrom="Z:\EFI\HP\BIOS\Current"

[20:44:14,95] NB_BiosReadback start ...

[20:44:14,95] BIOS readback (INSD) ...

[20:44:14,95] start /wait InsydeFlashx64.exe -rdf:"Z:\EFI\HP\BIOS\Current"

[20:44:16,48] errorlevel=0

[20:44:16,48] No BIN or FD BIOS file generated.

 Il volume nell'unit… Z non ha etichetta.

 Numero di serie del volume: 8099-477F

 Directory di Z:\EFI\HP\BIOS\Current

10/10/2023  20:23 <DIR>      .

10/10/2023  20:23 <DIR>      ..

            0 File          0 byte

            2 Directory 180.973.568 byte disponibili

RESULT=FAILED

[20:44:16,49] Function Errorlevel=99

Standard Error information...

Standard Out information...

Result=FAILED

Someone is able to help me to resolve this issue? I've never touched the recovery partition, so it should works and have all required files.

Thanks in advance for any help,

Sebastiano