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‎08-30-2022 11:13 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Getting a "Boot device not found, Please install an operating system on your hard disk, Hard Disk (3F0)" on boot.  Unable to see the hard drive when trying to install Windows 10, tried extracting the chipset driver to the USB I'm trying to install from but says it doesn't recognize useable drivers.  No "Reset this PC" option is available when in the pre-boot recovery environment.  The serial number on the bottom of the laptop is too small to read.

Category:
2 REPLIES 2

‎08-30-2022 01:42 PM

HP Recommended

@G-regular 

 

Sounds like the HDD is damaged physically or logically. What is your  Stream 14-cb1xx machine. A normal Stream machine only has 32GB of eMMC for storage which was soldered to its system board therefore you have to buy a new system board. Its price + other cost would be equal or more expensive than to buy new machine.

 

Regards.

BH
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‎08-30-2022 02:31 PM - last edited on ‎08-30-2022 02:43 PM by Retired

HP Recommended

Was able to find the serial number: [personal info removed]full model # is 8mb46ua#aba 14-cb159nr

 

Opened up the laptop but was unable to locate the eMMC without disassembling it further.

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