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‎05-31-2025 07:27 PM

HP Recommended
Operating System: Microsoft Windows 11

Unable to install the windows update '2025-05 Cumulative Update Preview for Windows 11 Version 23H2' in my pc. Please help,

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2 people had the same question
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‎06-02-2025 02:28 PM

HP Recommended

@Archis1, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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‎07-10-2025 02:21 PM - last edited on ‎07-12-2025 04:07 AM by Moderator

HP Recommended

Hi,

I have a HP notebook (serial number [edited]), and I'm unable to install the cumulative update for Windows 11 Version 23H2 (code KB5062552).

I think that maybe this also causes the fact I'm not able to install my new mouse HP 200.

Could you help me?

Thanks in advance

Maurizio

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