-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Unable to install the windows update '2025-05 Cumulative Upd...

Create an account on the HP Community to personalize your profile and ask a question
06-02-2025 02:28 PM
@Archis1, Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's product number with us?
Need help finding your product number? We've got you covered! Check out this handy guide: Click here
We're looking forward to helping you get back up and running!
Regards,
Garp_Senchau
I am an HP Employee
07-10-2025
02:21 PM
- last edited on
07-12-2025
04:07 AM
by
Nal_NR
Hi,
I have a HP notebook (serial number [edited]), and I'm unable to install the cumulative update for Windows 11 Version 23H2 (code KB5062552).
I think that maybe this also causes the fact I'm not able to install my new mouse HP 200.
Could you help me?
Thanks in advance
Maurizio