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- Unable to launch HP laptop (Black Screen)

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08-29-2024 07:30 PM
Got my laptop recently for studies, booted it up maybe 3 times in total.
Today when I tried to launch it, the fans started acting weird and it shut itself off and on until it launched with a blank screen but the power's still on.
I have tried looking up solutions on the web but to no avail..
Any help appreciated!
08-30-2024 02:11 PM
Hello @MartinF137 , how are you ?
Let's try an electrical reset:
1 - Remove the power cable
2 - Press and hold the power button for 1 minute
3 - Connect the power cable again
4 - Leave it charging for 10 minutes and try turning it on.
If the failure persists, you will need to request technical assistance:
HP® Service Center Locator - United States | HP® Support
Best Regards
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