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HP laptop 15-da0xxx

Not able to trying to open the windows defender, it showing that you need an new app to open window defender i.e window antivirus

1 REPLY 1
HP Recommended

@RaghuvarJha07 If you are unable to enable Windows Security and an error message displays that Windows Security is currently not protecting your computer, the computer might have a different antivirus application installed.

 

To resolve this issue, remove the old antivirus software before enabling Windows Security. If you need help uninstalling your previous antivirus software, go to Uninstalling Software for more information.

 

After uninstalling the antivirus application, restart your computer, and then use the steps provided in Enabling Windows Security in this document to enable Windows Security.

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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