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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Unable to register recertified HP Chromebook

Create an account on the HP Community to personalize your profile and ask a question
02-22-2020 09:36 AM
This is what I get when I try to register @https://register.hp.com/apac/flowPage/registration/index.do
Error 404--Not Found From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.
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03-04-2020 11:34 AM
Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...
You can also do the registration by contacting HP Customer Support directly.
To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Goto this page https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
I am a volunteer and I do not work for, nor represent, HP
03-04-2020 11:34 AM
Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...
You can also do the registration by contacting HP Customer Support directly.
To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Goto this page https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
I am a volunteer and I do not work for, nor represent, HP