Unable to update to Win11 due to SST driver issues

[shiv0_0]

Hey hi HP community, 

I am encountering this issue while updating my win10 to win11 ever since the new OS launch, It is because of the SST Audio controller driver version as far as I am aware,  I am currently on 10.24.0.8130 of SST Audio controller, I am getting 0xC190022 error when i try to install the update, please help me resolve this issue and revert if any more info is needed to solve this. I am keen on look into solutions and get help.

TIA.

[Pallipurath]

Hi @shiv0_0,

Welcome to the HP Support Community.

Thank you for posting your query.

I'm sorry to hear that you're experiencing issues with the SST Audio driver while updating from Windows 10 to Windows 11. Here are some steps you can take to resolve this issue:

Check for Updates via Windows Update:

• Go to the Settings app in Windows 10.
• Select Update & Security.
• Click on Check for updates to see if there are any pending updates for the SST driver.

Update Drivers via Device Manager:

• Press Win + X and select Device Manager.
• Find the Sound, video and game controllers section.
• Right-click the SST driver (it might be listed as Intel SST Audio or similar) and select Update driver.

Download Drivers from HP:

• Visit the HP Support website and navigate to the Drivers section.

Uninstall and Reinstall the Driver:

• In Device Manager, right-click the SST driver and select Uninstall device.
• Restart your computer. Windows should automatically attempt to reinstall the driver.

Check for System Compatibility:

• Ensure your PC meets the minimum system requirements for Windows 11. Sometimes driver issues can stem from underlying compatibility problems.

Take care and have an amazing day!

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Regards

Pallipurath.