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HP Recommended
Spectre
Microsoft Windows 10 (64-bit)

Any suggestions about how to update Windows 10? Getting an error message that "This PC can't run Windows 10" and to contact your PC manufacturer to see if you can upgrade the system BIOS. I am currently running Windows 10 so this makes no sense.

1 REPLY 1
HP Recommended

This isn't any resolution I'm just supporting you about your laptop. I purchased my Stream laptop14-axo27cl    X7S48UA#ABA, and if I would've took time to concentrate on the storage capacity on this sorry laptop I should've took it back to Sam's Club <<store is quite always away plus all the updates weren't installed recently and out of warranty>> I would've took it back and got my money back when I found out this laptop can't even handle Widows 10 updates even load after everything I could remove was finished. 

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