• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-18-2019 08:36 AM

HP Recommended
Product: Spectre
Operating System: Microsoft Windows 10 (64-bit)

Any suggestions about how to update Windows 10? Getting an error message that "This PC can't run Windows 10" and to contact your PC manufacturer to see if you can upgrade the system BIOS. I am currently running Windows 10 so this makes no sense.

1 person had the same question
1 REPLY 1

‎11-18-2019 11:39 AM

HP Recommended

This isn't any resolution I'm just supporting you about your laptop. I purchased my Stream laptop14-axo27cl    X7S48UA#ABA, and if I would've took time to concentrate on the storage capacity on this sorry laptop I should've took it back to Sam's Club <<store is quite always away plus all the updates weren't installed recently and out of warranty>> I would've took it back and got my money back when I found out this laptop can't even handle Widows 10 updates even load after everything I could remove was finished. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.