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HP Recommended
HP Notebook 15 pc
Microsoft Windows 10 (64-bit)

Cant update to  windows 1809 because of Avira Antivirus app that i no longer have. I have tried downloading this zip file (APPRPS>ZIP) and still nothing. i cant even reset becasue of corrupted files. Is there some software i can purchase to solev this problem?

1 REPLY 1
HP Recommended

@Jipsy420 wrote:

Cant update to  windows 1809 because of Avira Antivirus app that i no longer have. I have tried downloading this zip file (APPRPS>ZIP) and still nothing. i cant even reset becasue of corrupted files. Is there some software i can purchase to solev this problem?


I don't know what that file is.

https://www.avira.com/en/download-start?product=avira-registry-cleaner&buy=   Avira Registry Cleaner

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