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‎04-15-2024 04:04 AM

HP Recommended
Product: HP Spectre x360 14 (2024)

Hi I have an HP Spectre x360 14" (2024) for a bit over a month now and observed that I encounter unexpected reboots from time to time even within my active hours. I didn't receive any BSOD. I leave my desk for a couple of minutes and when I come back and log in again, all applications are closed. The Event Viewer confirms the reboots, as displayed in the screenshot below.

event_viewer_reboot_investigation.png

I did perform a hardware test and everything seems nominal (except for a battery warning, even though my laptop was attached to power.

 

I wonder

  1. is this a HP thing that reboot causes are not catched?
  2. is it a HP thing that reboots outside of active hours are without notification "your computer will be rebooted outside of active hours click here to reboot now!" to avoid this occuring when one exceeds the self-set active hours?
  3. did anyone else ever hear of/observe such a behaviour on Windows 11
  4. if this is in relation to my antivirus (Bitdefender) and what I should do?

I assumed due to the new product that some hiccups are possible and will be resolved over the next weeks but spontaneous reboots without a BSOD seems a bit odd to me.

 

Thanks in advance

 

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