Uninstalling McAfee got blue screen error F: \windows\system32\drivers\mfeelamk.sys

[FannieB]

Error 0xc0000225

File: \windows\system32\drivers\mfeelamk.sys

I was uninstalling McAfee from my daughter’s laptop, restarted when prompted, and got this blue screen message.  

[KrazyToad]

@FannieB

Welcome to HP Support Community

Since the Windows seems to be corrupted I suggest you perform a Reset

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04742289

Keep me posted how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[FannieB]

Thanks, however, when booting, the F11 key shows "F11...System Recovery" in the lower left hand side of the screen, but it then immediately goes to a blue 'Recovery' Screen where Reset is not an option.  On that screen, there are 3 options (F1 to enter Recovery Environment; F8 for Startup Settings; Esc for UEFI Firmware settings).  The only option that works there is Esc.

[KrazyToad]

@FannieB

Since you are unable to perform the Reset, I suggest you contact HP Support to order the Recovery Media to perform a System Recovery

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you