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‎07-18-2019 10:04 AM

HP Recommended
Product: 9560NGW
Operating System: Microsoft Windows 10 (64-bit)

Have unknown device in Windows 10 64 on HP Stream 11 Pro G5. The details on the item is ACPI\HPIC0003\2&DABA3FF&0. I have tried installing all the drivers listed for the machine on the support website. Please advise!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-18-2019 10:18 AM

HP Recommended

Hi:

 

I have zipped up and attached the driver you need below.

 

Download and unzip the file to its folder.

Do not do anything with the files in the folder.

Go to the device manager, click on the ACPI\HPIC0003 device needing the driver.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

Make sure the Include subfolders box is checked, and the driver should install.

Then restart the PC.

View solution in original post

HPIC0003.zip
Was this reply helpful? Yes No
3 REPLIES 3

‎07-18-2019 10:18 AM

HP Recommended

Hi:

 

I have zipped up and attached the driver you need below.

 

Download and unzip the file to its folder.

Do not do anything with the files in the folder.

Go to the device manager, click on the ACPI\HPIC0003 device needing the driver.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

Make sure the Include subfolders box is checked, and the driver should install.

Then restart the PC.

HPIC0003.zip
Was this reply helpful? Yes No

‎07-18-2019 11:02 AM

HP Recommended

Awesome. This worked!! Can you elaborate on what the driver does. I see it is for HP Application Driver, but that is not very descriptive. Thanks again!!!!!!

Was this reply helpful? Yes No

‎07-18-2019 11:28 AM

HP Recommended

You're very welcome.

 

Unfortunately, I don't know what that device is/does.

 

The driver description is: HP Custom Capabilities Driver, and it installs the HP Application device.

Was this reply helpful? Yes No
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