Unknown device ACPI\VEN_SMB&DEV_0001

[itsboynton]

I recently had to reinstall windows on my laptop after the hard drive crashed 1 month out of warranty.  I had a few unknown devices on the PCI Express Root and I was able to find the fix for 2 of them through these forums simply by searching either the hardware id value or the device instance path value.

However, I have yet to be able to find the proper driver for the following unknown device:

Hardware Id details:

ACPI\VEN_SMB&DEV_0001
ACPI\SMB0001
*SMB0001

Device instance path details:

ACPI\SMB0001\3&11583659&0

Thank you for your assistance.

[Paul_Tikkanen · Accepted solution]

Hi:

You need to install the synaptics touchpad driver for that device...

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

File name: sp72344.exe

[itsboynton]

Thank you very much Paul.  I greatly appreciate the assistance.  <tips hat>

[Paul_Tikkanen]

You're very welcome.