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‎04-09-2016 04:50 PM

HP Recommended
Product: HP Pavilion 17 - f231nr
Operating System: Microsoft Windows 8.1 (64-bit)

I recently had to reinstall windows on my laptop after the hard drive crashed 1 month out of warranty.  I had a few unknown devices on the PCI Express Root and I was able to find the fix for 2 of them through these forums simply by searching either the hardware id value or the device instance path value.

 

However, I have yet to be able to find the proper driver for the following unknown device:

 

Hardware Id details:

ACPI\VEN_SMB&DEV_0001
ACPI\SMB0001
*SMB0001

 

Device instance path details:

ACPI\SMB0001\3&11583659&0

 

Thank you for your assistance.

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-09-2016 05:31 PM

HP Recommended

Hi:

 

You need to install the synaptics touchpad driver for that device...

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

File name: sp72344.exe

View solution in original post

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3 REPLIES 3

‎04-09-2016 05:31 PM

HP Recommended

Hi:

 

You need to install the synaptics touchpad driver for that device...

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

File name: sp72344.exe

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‎04-09-2016 06:36 PM

HP Recommended

Thank you very much Paul.  I greatly appreciate the assistance.  <tips hat>

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‎04-10-2016 06:45 AM

HP Recommended

You're very welcome.

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