cancel
Showing results for 
Search instead for 
Did you mean: 
RPietsek
New member
1 0 0 0
Message 1 of 3
292
Flag Post

Unknown device driver

HP Recommended
15-af131dx
Microsoft Windows 10 (64-bit)

Have unknown device driver. can't find driver. ACPI\VEN_ASD&DEV_0001     how do I get the driver?

2 REPLIES 2
AndyStuart87
Level 1
12 11 0 1
Message 2 of 3
Flag Post
HP Recommended

If Windows can’t find all the drivers for your PC’s hardware, you’ll need to hunt down the drivers and install them yourself.  Here, I recommend you to check out the below link & follow the mentioned steps to resolve the issue:

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

Hope it will help!

Reply
0 Kudos
Paul_Tikkanen
Level 21
Level 21
129,194 119,371 19,499 29,796
Message 3 of 3
Flag Post
HP Recommended

Hi, @RPietsek 

 

I have zipped up and attached below, the driver you need for that device...

 

Download and unzip the file to its folder.  Do not do anything with the files in the folder.

 

Go to the device manager.  Click on the Unknown device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for drivers option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked and the driver will install.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation