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Locked

‎04-12-2018 10:23 PM

HP Recommended
Product: Hp envy touchsmart 15
Operating System: Microsoft Windows 10 (32-bit)
System disabled code 85229568

Please help
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2018 10:46 PM

HP Recommended

Restart and when asked for password try 30181568

**Click Accept as Solution on a Reply that solves your issue**
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View solution in original post

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3 REPLIES 3

‎04-12-2018 10:46 PM

HP Recommended

Restart and when asked for password try 30181568

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎04-12-2018 11:24 PM

HP Recommended
It did. Thank you! 🙂 One last question is there something to set it BIOS to prevent this from happening again? This was a nightmare. 😕
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‎04-12-2018 11:35 PM

HP Recommended

I'm not really sure what caused it or how to prevent it from happening. We have posts fairly frequently where this happens out of the blue. Could be a brief power surge, hard drive glitch.. one of the mysteries of computers.

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