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Message 1 of 1

Unstable performance of Omen17 - stuttering

HP Recommended

Product: Omen 17

Operating System: Microsoft Windows 10 (64-bit)

I just ogot my new Omen 17 (OMEN Laptop - 17t-cb100 CTO product number 8VW99AV)

At uneven intervals (every couple of minutes) laptops performance drops rapidly for a second.

It is most noticable if there is palyback (music etc.) as it starts to stutter for a second. Then everything is normal again untill the next time in couple of minutes.

Initially I have thought it is sound issue only but it seems the problem is greater than that (e.g. for the same second pointer seems to freeze too - bout it is so quick and random I cannot confirm for sure).
This is not related to the workload,

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