• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-24-2020 07:30 AM

HP Recommended
Product: Example: Pavilion Notebook # 17-f108no

I have Windows 10. I can't log on my computer after computer updates. The Microsoft support suggested me to ask HP to update the BOIS system on my computer. After that they hope they can help me.

1 person had the same question
1 REPLY 1

‎01-28-2020 09:08 AM

HP Recommended

@Malin4 Welcome to HP Community!

 

I understand that you would like to update the BIOS.

 

Do not worry. I will help you in this matter.

 

Please click the below link to download the BIOS.

 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92961.exe

 

Please refer to the below link to Updating the BIOS (Basic Input Output System).

 

https://support.hp.com/in-en/document/c00042629

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.