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11-04-2021 03:03 PM
Hello,everyone! (Sorry, my english is bad, i'm russian). I want to say, that my windois is clean,reinstalled. My problem is update error. I cannot to update my windows from 1903 to 21H1 version through centre update windows ( screen below). Also i tried to update my windows through windows update assistant, but installation fails. I see in centre update - "Updating functions to Windows 10, version 20H2 - error 0x80004002" ; "Update for Windows 10 Version 1903 for systems based on x64 processors (KB4023057), 09.2021 - error 0x80004002".
Also i tried to play in Stronghold, but the following window appears ( screen below). Thanks for the help!
I'll wait!
11-04-2021 03:17 PM
It's almost impossible to update a Build 1903 to a 21H1.
Go and download a new "Media Installation Tool" from Microsoft. The new updated Tool contains Build 19043.1288.
Sorry that is the only way. But it will be succesfull.
Good luck!
11-05-2021 01:32 AM
The reason is simple. If the update-log-files are bigger than 100 MB it can take hours to analyse that.
But it takes only 1 hour to run the installation with an updated Media Creation Tool.
You also can try an "Inplacement". But for that you need a separate partition with the new ISO.