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HP Recommended
Microsoft Windows 10 (64-bit)

Hi, I can't figured it out how to update my TPM from 1.2 to 2.0 on my zbook G5.
There is a way to make it?

Thanks,

1 REPLY 1
HP Recommended

Hi:

 

The list of PC's that support a TPM 1.2 to 2.0 firmware upgrade does not include yours.

 

Infineon TPM Security Update | HP® Support

 

You PC should have come with a TPM 2.0 device already.

 

The only suggestion I can offer would be to review the instructions that I attached below and try the file that is used for the ZBook G4's.

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87753.exe

 

 

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