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‎10-30-2025 10:54 AM

HP Recommended

I need help updating my camera from 2006

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7 REPLIES 7

‎10-30-2025 11:09 AM

HP Recommended

Hi @VJ_ATL 

 

The driver is probably provided by Microsoft, so they usually always use the same date for their drivers. Only Microsoft can change the date or update it.

 

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‎10-30-2025 11:31 AM

HP Recommended

So there is no link or anything i can do myself...I have to go thru Microsoft? 

 

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‎10-30-2025 11:42 AM

HP Recommended

In your case, yes, I only know of a few business models that have their own HP controllers, but you don't specify your laptop model.

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‎10-30-2025 12:16 PM

HP Recommended

HP Laptop 15

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‎10-30-2025 12:22 PM

HP Recommended

see this link

 

Find product and serial numbers for HP PCs, printers, and accessories | HP® Support

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‎10-30-2025 03:21 PM

HP Recommended

It did not assist with anything

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‎10-30-2025 04:51 PM

HP Recommended

I gave him that link so he could give me the exact model of the laptop. He wrote HP 15. There are millions of HP 15 models.

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