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‎05-07-2022 05:47 PM - edited ‎05-07-2022 05:50 PM

HP Recommended
Product: HP Pavilion g6-2249wm Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

I've got a Pavillion g6 that had Windows 11 on it when I factory reset it and it reverted back to Windows 8 (64-bit) and now it won't boot. The screen is cracked to were I can't see the bios on it and I'm trying to figure out if I can download the drivers and another version of Windows and use an ethernet connection and PowerShell on my other computer to install the new driver and Windows program and reset the bios?

1 REPLY 1

‎05-08-2022 12:31 AM

HP Recommended

Hi, @499114 to save yourself from the hassle of this challenge, it will be great if you replace the cracked screen. I know it will be expensive and I totally understand but it will be a good investment. When you replace the screen I am sure you will fix the problem more effectively and with inner peace.

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