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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Update to Windows 11 - Hp-14-CM0078AU

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06-28-2021 12:12 AM
Dear All,
I have Hp-14-CM0078AU and it supported TPM 2.0, UEFI, Secure Boot with Ryzen 5 2500U processor. Why it said not supported when trying to update to Windows 11?
Regards
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Accepted Solutions
06-28-2021 01:38 PM - edited 06-28-2021 03:14 PM
You need to know EVERYTHING that your system lacks for Windows 11, not just TPM or what the MS tool tells you.
Here is a link to a third-party tool that will check all the currently known requirements for Windows 11 and tell you what fails on your PC: https://github.com/rcmaehl/WhyNotWin11/releases
Do NOT try to download this using MS Edge as it flags it as malware -- which it is NOT -- use a different Browser instead.
NOTE: If your PC fails one or more of these checks such that you can not easily fix that, there is no need to PANIC!! Windows 10 is going to be around, and continue to be supported, for four more years. This is not something you have to spend lots of money to fix right now!
I am a volunteer and I do not work for, nor represent, HP
06-28-2021 01:38 PM - edited 06-28-2021 03:14 PM
You need to know EVERYTHING that your system lacks for Windows 11, not just TPM or what the MS tool tells you.
Here is a link to a third-party tool that will check all the currently known requirements for Windows 11 and tell you what fails on your PC: https://github.com/rcmaehl/WhyNotWin11/releases
Do NOT try to download this using MS Edge as it flags it as malware -- which it is NOT -- use a different Browser instead.
NOTE: If your PC fails one or more of these checks such that you can not easily fix that, there is no need to PANIC!! Windows 10 is going to be around, and continue to be supported, for four more years. This is not something you have to spend lots of money to fix right now!
I am a volunteer and I do not work for, nor represent, HP