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‎08-01-2024 05:17 AM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14m-dy0000 (300N2AV)
Operating System: Microsoft Windows 10 (32-bit)

We need a touchpad update for win 11 v 23h2. 

It is failing to work with this version, basically making my laptop unusable. Thinking at this point a wireless mouse is how i can still use my computer. ? Rolling back is not a solution and not something, I as a basic user feel i can do without bringing my laptop to a repair shop. Why is this issue beeing ignored. At time i can get it to work rarely, but not for long i get the dreaded exlclamation point next to the hdic and and says the current one is up to date and when i chose the other on computer it's a code 10 and it's encountered a problem. PLEASE GIVE US AN UPDATE

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1 REPLY 1

‎08-01-2024 07:15 AM

HP Recommended

Hello @MiMi53098 , how are you ?

 

To date, there is still no driver with this version available from HP.

In this case, I recommend that you wait for future updates on the website.

 

I´m Waiting

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