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iamharish15 Top Student
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Message 11 of 14
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Updated to Windows 10, now touch pad doesn't work


@richor999 wrote:

Hi, Firstly - thank you for you reply - this problem still comes back...

 

Re: Open regedit.exe and go to:-

 

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

 

and change its value to 0.

 

Which line should I cange to 0? I changed the first line to 0 value (Default), but there is also:

Driver Version                                       14.0.19.1

HP                                                              14.0.19.1

Insall Dir                                                  C.:\Windows\32 etc...

and ProgDir.                                           %ProgrammeFiles etc...

 

Many thanks again,

 

Richard


Hi richor999,

 

Sorry for forgetting to mention the key itself in my posts, I have updated them now.

 

Find the key: "DeleteUserSettingsOnUpgrade" in "HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install"

and change its value to zero.

 

Now change your preferences in Synaptics settings and verify whether they persist after reboot.

 

Please let me know whether it worked or not.

Complexity is not a sign of intelligence! "Simplify"
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Haqdeen Student
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Message 12 of 14
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Updated to Windows 10, now touch pad doesn't work

it realy worked. thanks very much

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JSayler Honor Student
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Message 13 of 14
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Updated to Windows 10, now touch pad doesn't work

I followed the instructions (it was difficult without use of touchpad...cursor kept acting seemingly on its own), but I was unable to open the folder install and I did not see any key that was indicated in your reply.

SuperL Honor Student
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Message 14 of 14
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Updated to Windows 10, now touch pad doesn't work

I know I'm wayyy late to this party, but it WoRkEd!!!

Thank you very much.

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