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HP Recommended
14-cm 0009 AU
Microsoft Windows 10 (64-bit)

Can I upgrade RAM and Processer? 

1 REPLY 1
HP Recommended

Hi:

 

The processor cannot be upgraded since it is an integral part of the motherboard (soldered to it).

 

You can remove the 4 GB memory chip and replace it with an 8 GB memory chip, since your notebook only has one memory slot.

 

See chapter 1 of the service manual for the memory upgrade info.

 

Maintenance and Service Guide HP 14 Laptop PC

 

You may also want to consider replacing the 2.5" mechanical hard drive with a much better performing 2.5" solid state drive (SSD).

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