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HP Recommended
HP Laptop 15-bs1xx
Microsoft Windows 10 (64-bit)

I have my User Account Control setting to ALWAYS NOTIFY, but HP Support Assistant keeps telling me that this security setting is OFF.

3 REPLIES 3
HP Recommended

@0719Sydney 

 

Perhaps it is a matter of which setting controls which action.

 

For example:

User Account Control (UAC) is different from the way in which HP Support Assistant (HPSA) determines the setting.

 

Example:  Control Panel > icon view > User Accounts > Change User Account Control settings

UAC set to "Notify - do not dim the desktop

UAC_Settings_1UAC_Settings_1

 

Example:  HP Support Assistant - Settings > More Options > "Notify" - do not automatically install Updates

HPSA_Settings_3AHPSA_Settings_3A

 

OR

Indicate where you are seeing in the HPSA that the security setting is "OFF".

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

I did everything you recommended and I still have message 

 

Capture.PNGCapture2.PNG

HP Recommended

@0719Sydney 

 

OK.

 

Where do you "have message"?

That is, where are you seeing the message?   Is is a pop-up on your Desktop screen?

 

What is the source of the "Security" window in your second image?

:Arrow_Right:  Are you using Windows Defender or a different security software?

 

Ideas...

The message may be (likely is) a "false positive", that is, the security software is mis-reading the setting in Windows UAC.  Windows Defender is less likely to "mis-read" a correct setting (Defender is a Windows product). 

 

Other security software may - or may not - work as expected in Windows; this might be due to an actual incorrect reading or there is perhaps something else set in the security software that is cross-contaminating the results. 

 

Could also be a bug of some kind (software / code bug and not "maleware").

 

Windows Updates may need to be checked and run.

 

The computer might need to be Restarted.

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.