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‎06-17-2020 10:43 AM

HP Recommended
Product: Pavillion 15CS-3052TX
Operating System: Microsoft Windows 10 (64-bit)

I have already made a cloud recovery media drive using hp cloud recovery tool. Is it a necessity to have an already installed OS within the hard disk to recover using the tool? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-17-2020 12:07 PM

HP Recommended

Hi:

 

No, you will have to boot from the cloud recovery media you created, and it will automatically format the drive and reinstall W10, the drivers and the software that originally came with your notebook.

 

You can use it on a new hard drive if you wanted to.

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3 REPLIES 3

‎06-17-2020 12:07 PM

HP Recommended

Hi:

 

No, you will have to boot from the cloud recovery media you created, and it will automatically format the drive and reinstall W10, the drivers and the software that originally came with your notebook.

 

You can use it on a new hard drive if you wanted to.

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‎06-17-2020 08:46 PM

HP Recommended

Thank you for responding....

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‎06-17-2020 09:13 PM

HP Recommended

You're very welcome.

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