Ussue in laptop.. Windowis not opwning and another new window opeing which is without my previou dat

[Sayushi]

Issue in laptop.. Windowis not opwning and another new window opeing which is without my previou dat

[zoey7886]

@Sayushi, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Windows issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I'm sorry to hear you're experiencing issues with your laptop. To help you better, there are a few steps you might want to consider:

Restart the Laptop: Sometimes simply restarting the computer can clear temporary glitches.

Check for Updates: Ensure that your laptop and its operating system are up to date as updates can fix potential bugs.

Boot in Safe Mode: Try booting your laptop in Safe Mode to see if you can recover your data. This might help you identify any problematic software or drivers.

System Restore: If you have a recent restore point, using System Restore might help return your system to a working state.

Check Hard Drive: Make sure your hard drive is recognized in BIOS. If the hard drive isn't detected, there could be a connection problem or a failure.

Backup Data: If possible, try to back up your important data using external devices or cloud services.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,