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HP Pavilion Laptop cs-1004na
Microsoft Windows 10 (64-bit)

IMG_20200518_122119.jpg

My Laptop was not going past a black screen when I turned it on initially. I went through the advised steps. 

Suddenly, when I booted it, I got a bios update. 

The initial loading bar went through quickly and fine, but this one is incredibly slow. It stopped at 1917/4096 and in the past 50 minutes has gotten to 1928.

I can't stay like this forever! What should I do to resolve this issue? Just wait? 

1 REPLY 1
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@DOliphin

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

    Keyboard highlighting the key presses for BIOS recovery

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

    • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.

Hope this helps! Keep me posted for further assistance.
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