Very bad HP customer service

[BazziBoy]

Laptop Hinge was broken so requested new part from HP. 

First they took 21 days to even schedule a technician visit and even when he arrived, he broke my laptop even further whilst repairing. 

The display and power was working all fine initially, but now the laptop is rendered useless. 

These guys have just so laid back attitude and I'm fed up with this poor HP experience. 

It was my office laptop and i have not been able to use it since that time. I'm forced to take leave from office because these people can't even fix a simple issue

[Irwin6]

Hi @BazziBoy,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware even after the part was replaced and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support